Force Majeure Circumstances
The user agrees that there can be exceptional circumstances where the service providers like airlines, hotels, the respective transportation providers or concerns may be unable to honour the confirmed bookings due to various reasons like climatic conditions like Epidemic/Pandemic or Endemic, Labour unrest, Insolvency, Business Exigencies, Government Decisions, Operational and Technical issues, Route and Flight Cancellations, International Events, War etc. If THE COMPANY is informed in advance of such situations where disruption of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service operators. The user agrees that the being an agent for facilitating the booking services shall not be responsible for any such circumstances or resultant financial impact if any and the customers have to contact that service provider directly for any further resolutions and refunds.
Customer acknowledges that the company is only a mere tour operator and any refund for any service(s) which was/were not delivered by the service provider or for any reason for which the User is entitled for a refund is subject to the company receiving the amount from the said service provider. User acknowledges that THE COMPANY shall not be held liable for any delay in refund or non-refund of the amount from the service provider. In such events the User shall directly approach the service provider for any claims.
THE COMPANY shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism, Epidemic/Pandemic or Endemic or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the user affected will be promptly given notice as the situation permits.
Without prejudice to whatever is stated above, the maximum liability on part of THE COMPANY arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense or any loss whatsoever beyond the amount charged by THE COMPANY for its services.
In no event shall THE COMPANY and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of data or profits, arising out of or in any way connected with the use or performance of the THE COMPANY website(s) or any other channel . Neither shall THE COMPANY be responsible for the delay or inability to use the THE COMPANY websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the THE COMPANY website(s), or otherwise arising out of the use of the THE COMPANY website(s), whether based on contract, tort, negligence, strict liability or otherwise.
THE COMPANY is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages.